IVY Management Services



 
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IVY Management Services Company - OUR Services

Tenants 
We strive to manage some of the areas most desirable rentals. Our progressive staff understands that consistently working to improve the quality of service and attention to detail are the best ways to provide comfortable communities for the people who have chosen our rentals. Our tenants feel comfortable knowing that 24 hours a day, 7 days a week they will be able to reach a qualified employee who will promptly address any maintenance issue as it relates to their safety or the integrity of your property.


Owners 
Our business is to provide our clients with management solutions that help their properties operate smoothly, increase in desirability and enhance investment value. That's why property owners throughout the area can depend on us to help achieve their goals of property performance and profitability. Whether your properties are apartments, single family homes, duplexes, commercial developments, or office spaces for growing companies, our company ensures that your property is well managed to attract and retain tenants.


The Services that we offer both to homeowners and associations alike are as follows:

  • Financial Management
    • Maintain operation accounts
    • Perform Accounts Receivable/Payable functions
    • Advise and assist in the creation of a budget
    • File necessary tax returns on behalf of our clients
    • Notification of any pending assessments, mail monthly statements to all owners in arrears and make all reasonable efforts to collect delinquent accounts.
    • Maintain an online system to be able to collect payments, both through checks and credit cards, for all owners and tenants
    • Facilitate collections and foreclosures through an attorney that IVY Management Services can assist in procuring
  • Administrative Management
    • Provide friendly customer service to owners and tenants alike
    • Provide an emergency assistance line, allowing the property manager to be contacted 24 hours a day
    • Accept, review and respond to any correspondence received on behalf of the Association. We will also draft letters, special memos, and responses for the Association or home owner and we can also prepare meeting minutes and newsletters if required
    • Maintain files for all owner or association documentation as required by law
    • Provide a monthly financial report to the Board or individual owner depending on the client
    • Screen tenants and owners
    • Provide services to assist in renting or selling units should the need arise
  • Maintenance & Janitorial Services
    • Through a sister company, IVY Cleaning Services, we are able to provide common area janitorial services, general maintenance services, landscaping services and marble polishing services
    • IVY Management Services will also help the client select any vendors that they require through a competitive bidding process
  • Other Services
    • We are able to offer concierge services to our clients that require it, providing dry cleaning, limousine, pet care and much more depending on the specific needs of the client
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